(Dec. 3rd 2007)
So, as I posted earlier, my Xbox 360 decided that it didnt want to read any dvds anymore... this means games and movies went into the 360 and it thought I had put in nothing at all. Well, needless to say I was pissed, and promptly called 18004MYXBOX.
After dealing with Max (the A.I. answering system utilized by Xbox support to annoy people) I got sent through to a very nice woman in India (probably, idk, I just get annoyed when I have to ask someone to repeat themselves several times throughout a conversation). She helped me troubleshoot the problem, which I had already done to some extent. First I tried Halo 3, then I tried The Simpsons game, then I tried a couple movies, nothing worked. She asked me to remove my hard drive and try again, so I did, then she asked me if my time was set properly.... ok, I guess if my 360 thinks its 1 minute sooner than it actually is it might decide not to play games, but my time is set by microsoft everytime I log into Xbox Live it gets the time directly from them. After I tended to her utter stupidity she decided that a repair would be nessecary, so we confirmed all my info and a box would be shipped to me in 3-5 days.
(Dec. 10th 2007)
5 business days later my box arrived, I promptly unhooked everything and made it look all pretty and made sure I did everything I was told, you get to bag your 360 up then put some foam pieces on the ends and then put it into a box with a sheet of paper where you have to check off some boxes to tell them what the problem may be. For extra fun I taped a piece of paper to the 360 itself with the reference number, my name and address, and the general problem that was happening. This isnt nessecary, but I have read that it can speed up the process, or at least make it harder for them to lose your 360 (its happened, I have read about it!).
(Dec. 11th 2007)
So I went to the UPS store and dropped my 360 off, making sure to get a shipping receipt as instructed to (this gives you a copy of the tracking number too, so you can watch your 360 in its journey into the heart of darkness). I then went home and continued to stare at the walls, as theres nothing I can do at this point.
(Dec. 13 2007)
So for a couple days now I have been obsessively watching my 360 travel, and getting quite pissed off at the results. Apparently it takesabout 14 hours to fly from Minneapolis, Minnesota to Kansas City, Kansas.
Then from there it took another 9 hours to reach Mesquite, Texas (an 8 hour drive, and this an air ship package).
Now, instead of directly going to McAllen, Texas they decided to send it to Houston.... ok, WTF?!?
At his point it has been sitting in Houston for about 12 hours... now ind you, its about a 6 hour DRIVE to McAllen at this point and its still an air package, so a 1 hour flight, maybe an hour and a half?
So, to this point so far, Microsoft has been awesome, no complaints...
UPS at this point is kind of pissing me off, as they are so inefficient that a trained monkey would probably schedule their time better.
Also, dont start telling me "its the holidays" because thats bull at this point, they were efficient in the delivery of my box to me but now they are going belly up, how hard is it to fly a package to Texas? seriously???
They could have gotten it there yesterday, GREAT! They could have gotten it there today, YAY?!? But at this point it wont get there till tommorrow, thats dangerous ground UPS, if they dont decide they cant get to it and wait til monday to fix it and send it back (or replace it, that would be better) I run the risk of not getting my shit back til the 26th, or perhaps the 27th... now for some thats not long to wait, but I like to play everyday, especially lately.
Also, if Microsoft decides that 3-4 weeks means 3-4 WEEKS than I will be really pissed, as I wont have it back toil after the new year.
Please, Microsoft, find it in your heart to give me a Christmas present a few days early and ship it back to A.S.A.P!!!
Ill update when theres more news on this.
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